Customer Reviews
Great service. Vehicle completed when promised.
I was very satisfied with the way I was treated by your service team, keep up the good work!
Great experience and fast
Friendly, expertly knowledgeable, and time efficient sales and finance team made a great buying experience.
Professional, informed me of repair priorities and what could be repaired. Honored discount coupon.
Infinity and beyond. Best car out there
Awesome! The crew, staff and management are top notch people. They work with and for you. Thank you all!
Dan was very helpful and kept me informed about my service. Service was completed on time with a good car wash and vacuum.
Dan was awesome!!! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me know payment options were available. He and mechanics made it possible for me to get my car back same day, even though there was a lot of work to be done. I really really appreciated that, more than they will ever understand 🙏🏽.
My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you.
Professional, communicative, and timely. Excellent service all the way round from this team at INFINITI Roseville. Jai made purchasing a vehicle from out of state seamless. My vehicle arrived as described, on time, and my wife is in love with it. Never had the opportunity to meet him in person, but would definitely purchase from Jai again.
Always a good experience. Terrific staff and service. Website could have offered better instructions during construction.
Everyone was extremely friendly and accommodating. I had a few hiccups with the car after my purchase, but everything was resolved to my complete satisfaction. My salesman, David, was very helpful and worked hard to find what we wanted. Terry, the money man, also worked diligently to get us a great deal with our trade in and purchase. Signing all the paperwork went smoothly as well. Roseville Infinity is a great organization and the whole process of purchasing a car from them was pleasant.
On appointment day, service was prompt and employees were friendly and helpful. I felt they valued my time and comfort. Communication via text leading to appointment was poor. I had to send follow up texts and didn't hear back for almost a month at one point. I prefer text communication but will definitely call next time. Would be 5 stars if communication leading to the appointment was better.
Michael Jeffries and Matthew took very good care of me and my car after a mishap on my car parts not being ready for my scheduled repair appointment. I am pleased with the great customer service and professionalism from these 2 gentlemen. Thank you
Always easy to schedule, show up and get checked. Great value. The distance is my only issue.
Thank Micah for a great customer service approach with us, catering to our needs and thorough in your explanation. We are greatful to you for giving our big girrrl M35 the best 18th birthday 🎂 bash.
As usual, the service here is spot on. Having the convenience of the drop-in, no appointment needed oil change Is quite helpful. Service, sales, front desk, all Roseville INFINITI staff are all very friendly and professional. It’s always been a Great experience here.
Great customer service and very happy with the repair work
INFINITI Roseville has always gone above and beyond! The service department has always taken good care of me and my vehicles. Always a great experience! Thank you Infinitit Roseville!!
I had an amazing experience at INFINITI Roseville. From the moment I walked in, the team was welcoming, professional, and eager to help. The entire process was smooth, and every member of the staff was friendly and attentive. A special shoutout to Ray, who went above and beyond to make sure I found exactly what I was looking for. He was knowledgeable, patient, and truly cared about helping me make the right choice. Ray's excellent communication and attention to detail made the entire process stress-free. If you're looking for a dealership with a great team and top-notch service, ...
Our overall buying experience was easy and quick. Todd our Sales professional was knowledgeable and friendly. He understood our needs and executed with professionalism.