Customer Reviews
Read what people say about working with INFINITI Roseville.
David was absolutely wonderful to work with when we leased our new car! He was friendly, professional, patient and made the entire process easy and stress-free. He took the time to answer all of our questions and made sure we felt comfortable with our decision. We really appreciate David’s excellent customer service and honesty throughout the whole experience. We’re very happy with our new car and grateful for all of his help. If you’re looking for someone who truly cares about his customers, we highly recommend David!😊👍
Jairo was detailed and made sure our service was completed timely
Great customer service. And I always buy parts and service my vehicles here. Thank you!
As always I’m extremely happy with the service I received both for how I was treated and my QX60
It's our 2nd vehicle and our G 137 was a great car. Our QX 60 is a nice vehicle but too many bells and whistles
Easy to make the service appointment. Courteous attitude and thorough communication. Provided useful info and good follow up.
Jario was so helpful and kind. 10/10 would recommend. They also have fun snacks in waiting area.
Dan doing really good job.
I brought my 2018 Infinity Q60 3.0t, 2:30 hours away to these guys to do a warranty on my turbo. Not a single regret. Miguel was my Service Advisor, from beginning to end he 100% went above and beyond for me! He verified my car was a part of the recall/warranty. He was able to get my car in with my tech Jorge G. and got diagnosed and got rolling on the day of my drop off. Very fast repair and kept me updated along the way. On pick up my car was ready for me to take back home with all ... Read More Google - Jul 31, 2026
I found George and Todd to be phenomenal! There knowledge and a care was one that I have never encountered in my 59 years. I really mean that. Let me also include Dan and Samantha! They all truly operate as a team. This was truly a heart warming experience. I felt comfortable and confident especially as a skeptic and uneasy as a single woman, when it came to making such a big decision. In my last experience I was taken advantage of and I hated that vehicle ever since. NOW I AM HAPPY! HAPPY! HAPPY! THANK YOU SO MUCH!!!
Everyone made the experience easy if not a tad toooo long. I drove the the vehicle, and decided to buy it. Like three hours later I drove away with my new car. Needs to speed things up, but like the infinity people.
I have to say that one thing INFINITI does well, besides make great cars, is hire admirable people and make the customer feel valued. I'm on my 4th INFINITI, and every dealer I've been in CO and here in Roseville has been wonderful, helpful, generous and proactive. Shout out to Miguel and Jairo for being the best service advisor's I've come across. Thank you for taking it one step further and making sure your customers are good to go, and going the extra mile. Now just bring the coupes back! 🙂
Excellent and quick service, showed me the car immediately as we got there. Incredible experience for buying a used car.
Came in for recall and brake service. Check in process, payment, and communication about repairs was fast and easy.
Miguel was great!!
Fast service. Finished earlier than promised. Nice staff.
George was the best- in and out in less than 2 hours with the best price on my new car. Thank you!
Easy, efficient & great experience! I would recommend that they post the designated area to park your vehicle for after-hours drop off. Even so, they did find my vehicle (LOL), but it would probably assist everyone involved if they made it clear as to where it should have been parked.
Great dealership. Service on my 18 year old vehicle was completed quickly and successfully. Scheduling was a breeze. This was my 2nd trip to Roseville.
I took my car to get my key fob replaced and for a recall fix. Employees were diligent, efficient and very kind! They let me know about things that will need to be done in the future with no pressure to get it done today they explained everything to me in a way that I could understand which is great because my knowledge is yep that takes gas 😂
Infinity always does a fantastic job taking care of my vehicle
Jairo is the best! He always takes care of my cars needs and is very comunicative.
Excellent service from start to finish! Miguel was friendly, professional, and made the whole experience smooth and stress-free. Thank you, Miguel, for your outstanding customer service. Highly recommend! ⭐⭐⭐⭐⭐
Great staff! Very professional, courteous and accommodating. Thank you!!
Beyond reproach, extremely courteous and knowledgeable. I have been working with this dealership for more than 20 years, and hope to continue for another 20