Customer Reviews
Read what people say about working with INFINITI Roseville.
The team of INFINITI Roseville are amazing! Kudos to Paul, Ester and most especially to Steven Harris who took care of me and my wife during the entire process of car buying. Steven made sure it was a very simple and hassle-free car buying experience for us. We arrived at their lot on November 11, 2026 just looking at a QX60 Luxe I saw on their website but ended up buying a QX60 Autograph! The purchase was very simple and no pressure whatsoever from anyone in their team. This is our first INFINITI car and definitely will not be the last mainly ... Read More Google - Nov 14, 2026
The team was great and provided a smooth and easy process. Great communication from start to finish. Drove away happy and loving my new Q80—thank you!
Great team!
Parts department
Car salesman George was amazing didn’t buy because of finances but amazing interaction and transparency 🙏
INFINITI Roseville, Miguel Prado took great care of us and our car needs. He kept us informed, he thoroughly explained everything being done and he had our car ready as promised. Thank you!
Tried to sell me services my car didn't need. Told me steering fluid needed to be changed even though I had it done elsewhere 6 most prior. Said the fluid was dark. Checked it at home and it was not at all dark or dirty! I doubt I will go there again.
We spent time yesterday at the dealership and we were greeted by a salesman named Todd and Todd was very polite, engaging concerned and helped us ending in driving off the lot with the car that we love thank you Todd for all that you did for us yesterday you were the best. As we went through the process, we were helped by Esther, Jeff and Shaw, and they were incredibly helpful and kind very informative helped us to make a clear and concise decision on financing. I highly recommend this dealership and every person that we engaged yesterday was ... Read More Google - Aug 23, 2026
George was a very nice sales person to deal with. He is very personable, knowledgeable and easy to talk to. It was great that INFINITI came to our home to pick up our trade-in.
Jairo my service advisor was amazing. Great customer service! Always treated with respect. Thank you
Literally the best service we’ve received for any vehicle. Dan does a phenomenal job!!
David was absolutely wonderful to work with when we leased our new car! He was friendly, professional, patient and made the entire process easy and stress-free. He took the time to answer all of our questions and made sure we felt comfortable with our decision. We really appreciate David’s excellent customer service and honesty throughout the whole experience. We’re very happy with our new car and grateful for all of his help. If you’re looking for someone who truly cares about his customers, we highly recommend David!😊👍
Jairo was detailed and made sure our service was completed timely
Great customer service. And I always buy parts and service my vehicles here. Thank you!
As always I’m extremely happy with the service I received both for how I was treated and my QX60
It's our 2nd vehicle and our G 137 was a great car. Our QX 60 is a nice vehicle but too many bells and whistles
Easy to make the service appointment. Courteous attitude and thorough communication. Provided useful info and good follow up.
Jario was so helpful and kind. 10/10 would recommend. They also have fun snacks in waiting area.
My airbag light has been on ever since my last visit and it would not be the first time something has gone wrong after a visit. So not very confident with any infinity dealer
I found George and Todd to be phenomenal! There knowledge and a care was one that I have never encountered in my 59 years. I really mean that. Let me also include Dan and Samantha! They all truly operate as a team. This was truly a heart warming experience. I felt comfortable and confident especially as a skeptic and uneasy as a single woman, when it came to making such a big decision. In my last experience I was taken advantage of and I hated that vehicle ever since. NOW I AM HAPPY! HAPPY! HAPPY! THANK YOU SO MUCH!!!
Everyone made the experience easy if not a tad toooo long. I drove the the vehicle, and decided to buy it. Like three hours later I drove away with my new car. Needs to speed things up, but like the infinity people.
Excellent and quick service, showed me the car immediately as we got there. Incredible experience for buying a used car.
Came in for recall and brake service. Check in process, payment, and communication about repairs was fast and easy.
Great dealership. Service on my 18 year old vehicle was completed quickly and successfully. Scheduling was a breeze. This was my 2nd trip to Roseville.
Jairo is the best! He always takes care of my cars needs and is very comunicative.
Beyond reproach, extremely courteous and knowledgeable. I have been working with this dealership for more than 20 years, and hope to continue for another 20
I had blown turbos in my q50 as well as some other issues. Miguel in the service department got me set up with a loaner vehicle as soon as my repairs were approved, which was the same day. He was very transparent on the process and made me feel like I came to the right place. I just happened to walk past a mechanic whose name I unfortunately didn’t get, but he also let me know that my car would be back on the road in no time. They ended up finishing my repair 3 days sooner than predicted and ... Read More DealerRater - Jul 7, 2026
Jairo is my personal service tech that is absolutely amazing. But entire service team is hands down really great. Highly recommend INFINITI services to everyone