Professional and knowledgeable staff. I had an amazing experience buying my Jeep Rubicon from Steve Harris at INFINITI Roseville.

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Just bought a Jeep from Steve Harris at INFINITI and had an amazing experience. Had an appointment at 11 and Steve texted at 1045 letting me know he was ready when I was. I pulled in and saw that he had the Rubicon out and waiting for me. A test drive later, some numbers crunching (very up front and transparent) and we had a deal. Thank you Shah. The team was organized and had me through the paperwork quickly. Thanks Esther and Jeff. A wash and a full tank of gas later and I was on the road. Woke up still happy ...

Great experience! Esther helped me from day one and made entire car buying process seamless. 10/10 great customer service!

Worked with Jai he's an excellent salesman the experience smooth and easy filled with jokes and laughter really made me feel like family and not just a customer

Micah in service is phenomenal, he went above and beyond and saved me all the hassle and headache with the warranty company both times I've had something go wrong with my vehicle that was covered under my extended warranty. Even provide me with a loaner vehicle while my turbos and rack and pinion were being replaced. Thanks again G.

Micah is the best. Technicians do a great job!

If you want a great salesman who is trustworthy and gives it to you straight, ask for David. He was awesome to work with. I love my new car!

Just got my slightly used Q50 SE with INFINITI Roseville. David helped me through the whole process! Great guy and even better person! Super professional and accommodating. They got me set up and driving in a day! Don’t hesitate to come to INFINITI when your in the automall

Amazing service department. Micah was professional, kind and kept me up-to-date on everything. He even went out of his way to find me a new motor for my broken seat that no one else had been able to find! I've been coming here since I bought my car in 2000 and will always keep coming back! Thank you INFINITI!

Working with Davide and the INFINITI was a relaxing pleasure. Davide is professional and easily able to make that all important personal connection. I would highly recommend Davide and his team fir future purchase.

We recently purchased an SUV at INFINITI Roseville and were assisted by Jai. He was wonderful to work with along with the entire staff in the sales department. They were courteous, kind, and made the experience a smooth experience. Thank you to the sales team at INFINITI Roseville. John and Deana Chitambar

Great customer care and service received from INFINITI Roseville. The entire team worked together to make purchasing a car a smooth transition. The salesperson who helped us was Jai. He was professional, and knowledgeable. He made the experience smooth and provided us a great price. I highly recommend buying a car from this dealership and working with the outstanding team of people. Thank you, INFINITI Roseville.

David was great! Really made this car purchase an enjoyable experience

David was courteous, knowledgeable and professional. He made the buying experience quick and easy. Definitely a credit to the Roseville INFINITI team!

Phenomenal service in the sales dept....Steven, Esther, David, Shah, Raymond, & Geoff !!! Purchased my Q50 3.0 and excited to share it was a painless experience besides my new payment, which i havent had one for years. Steven & Shah very patient with me as I navigated 'Cudl', and we worked through the numbers. Turns out Raymond, David, Steven and I, each have mutual business connections ~ always fun connecting those dots, especially when we all live in the same community. Esther I cant wait to see again and Geoff a master at explaining those documents. Thanks guys and Gals ~ Love my ...

This is the only place I trust my car going to for service and work . From now on Came in on Tuesday July 9th 2024 everyone was so helpful and informative to get me back on the road. Gotta give the whole team their props for helping especially Matthew who helped me with my car and the other mechanics it takes a whole to make perfect this place does it

Micah has been truly honest during the entire service experience. He has been exceptional, offering valuable advice and guidance. He's been there to address all my questions and concerns since I picked up the vehicle. Honest employees are hard to come by. INFINITI definitely got lucky!

The service reps are friendly and the work on my car was done in a timely manner. I appreciated the loaner car so I didn't have to sit and wait for the service to be completed.

Me and my friend just test drove a Q50, Stephen was awesome! Helpful on the differences in the models and references for other dealers. Would definitely return and ask for him.

Knowledgeable staff. Very helpful in answering my questions.

This place is amazing

Thanks to Esther who was willing to search the entire country for the one car for sale that had the specific features we were looking for. While we didn't end up closing the deal - on us, not the dealership - I'm confident anyone willing to look that hard for us is going to look after customers.

Love my new car. Service great, organized and fast. Down to earth people to deal with.

I bought my car and have exclusively serviced my car here for the last 9 years. The service is terrific and they've rewarded my loyalty. I also love that they will come to my house to get my car for service and drop it off. Thank you INFINITI Roseville, you've kept a loyal customer very happy.

Spoke to Jairo over the phone great customer service. Provided all the information I needed.

Matthew was great

I had a great experience purchasing my first car ever! I highly recommend talking to sales representative Jai Beachem he’s a very informative and a very patient guy with explaining every step in purchasing a vehicle! He made sure I was comfortable with my decision. Thanks Jai !

David was a great salesman wben i lirchaed my vehicle! Quick, easy and low stress!

My service advisor Dan is always extremely professional, efficient, and knowledgeable. He makes dealing with my third-party warranty provider very simple. Thank you for the great service Dan!

David helped me and my wife with getting the exact car we were researching and planning on getting. It was one thing doing everything online but he was patient and helpful with us the whole step of the way and made sure we were comfortable with our decision. In the end we walked out happy with our purchase!

We had a great experience upgrading our INFINITI with Jai and Esther. No pressure, quick & efficient. I highly recommend to anyone looking for a good honest deal.

Great service and care of both the car and the driver.

Super smooth process. I was taken care of by Dave. He was great! If you are looking to buy a car this is the place!

Matthew and the team were/are amazing! I needed an oil change asap and Matthew arranged it all for me. I will see you guys again in 5,000 miles!

Purchased a new car on Saturday. The entire team at INFINITI Roseville is truly second to none. EVERYONE was friendly, relatable, helpful and professional. Steven Khuu & Jae Beacham helped us & made the entire process and experience super easy. I’ve purchased numerous cars over the years and this was the best service I’ve ever received. This was my second INFINITI and it definitely won’t be my last. Thank you Steven and Jae!

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Purchased a new car on Saturday. The entire team at INFINITI Roseville is truly second to none. EVERYONE was friendly, relatable, helpful and professional. Steven Khuu & Jae Beacham helped us & made the entire process and experience super easy. I’ve purchased numerous cars over the years and this was the best service I’ve ever received. This was my second INFINITI and it definitely won’t be my last. Thank you Steven and Jae!

Purchased a new car on Saturday. The entire team at INFINITI Roseville is truly second to none. EVERYONE was friendly, relatable, helpful and professional. Steven Khuu & Jae Beacham helped us & made the entire process and experience super easy. I've purchased numerous cars over the years and this was the best service I've ever received. This was my second INFINITI and it definitely won't be my last. Thank you Steven and Jae!

Purchased a new car on Saturday. The entire team at INFINITI Roseville is truly second to none. EVERYONE was friendly, relatable, helpful and professional. Steven Khuu & Jae Beacham helped us & made the entire process and experience super easy. I’ve purchased numerous cars over the years and this was the best service I’ve ever received. This was my second INFINITI and it definitely won’t be my last. Thank you Steven & Jae!

Very professional, understanding, and no sales pressure. Very laid back atmosphere with very helpful staff. Highly recommended.

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INFINITI sets the precedent on how to take care of customers! I had a lease that was coming up for turn in, and Steven reached out with plenty of time in advance to inquire if I was ready to make a decision. I was ready but had questions and Steven gave me all the answers I needed, promptly and clearly. Steven, and his teammate Jeff, made the transition from lease to purchase seamlessly, informatively and professionally. I’m thankful to have them taking care of my auto needs and I’m grateful that experts like Steven and Jeff are leading ...

David at Roseville INFINITI was an absolute joy to work with and made the whole process of purchasing a car quick and painless! The whole crew made our buying experience enjoyable and seamless! Definitely recommend David and the Roseville INFINITI team!

David Spiller was our Sales Representative @ Roseville INFINITI. From the onset of our search for a new car with David, he explained fully the car choices and completely reviewed the operation of the new car to us. Financing went smoothly and David was always there to answer any questions that we might have. If we had to do it all over again, we couldn’t have picked a more competent Sales Representative. Great job, Dave.

I have been wanting to buy a new car for myself for a while now and I have to say that my experience with INFINITI Roseville Dealership was amazing!! David was absolutely wonderful. He was super friendly and very helpful and made my experience so great. I also received assistance from Shah and Nadine as well. All three were amazing! They made me feel so comfortable and welcomed. I also appreciated the time and energy they took out to make sure that I would be satisfied with my purchase. I never purchased an INFINITI car before, but I am so ...

David was great! Very helpful, friendly & non-pressure. Was an extremely easy process from start to finish. Easy peasy.

David with INFINITI Roseville. It was a great experience. I would give 10 stars if possible for purchase of my car!

By far the best and smoothest buying experience I’ve ever been through. They work hard and tirelessly to help you regardless of your situation. Literally worked night and day to ensure we got out of a previous deal that we had no business being in. They care and you can tell by the way they conduct their business. Esther, Steven Harris, Steven Ku and Nadine made my wife’s dream car hers. I’ll never get a car anywhere else, Infinity fam 😂

I have been searching for a car the last few weeks. I went to infinity and had a wonderful experience. Jai was my sales rep and I have to say I was so pleased working with him. Never did I feel pressured and he wanted what was best for me and my family. Never pushed me to get something that didn’t make sense. Great experience.

The absolute BEST dealership in the business with the most caring and hardworking staff. Steven and Esther are the absolute best sales team in this industry. Not only are the sales teams top notch, but Nadine the finance manager and Steven the sales manager worked tirelessly all day to ensure we got the car we wanted. In an industry that’s dominated by slimy salesmen it’s so rare to find such genuine and caring people. We will never go anywhere else and you shouldn’t either!

Esther is the most caring and hard working saleswoman in the industry. We’ve been to several dealerships and none were as kind, welcoming, and supportive as Roseville INFINITI. We won’t be going anywhere else for our car needs.

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I took my G in for maintenance and service, the staff is very friendly, knowledgeable and accommodating. I got my car back earlier than expected and it was spotless. I smiled the whole way home!! I will never go anywhere else for my INFINITI needs.

Great experience with David. He spent time reviewing the various options available and ensured that we found the right vehicle to make a deal on. He worked with Shah to ensure the numbers worked for getting me back in to another Q50 Sensory. Much appreciate all of the focused efforts and follow ups from David and the team at INFINITI Roseville. Still a fan and have been leasing with them since 2017.

What an incredible dealership! My wife and I were looking for a specific QX80 model for MONTHS, and when we learned INFINITI Roseville had the one we were looking for we immediately jumped on it! Shah along side Jai were AMAZING. Hands down, THE BEST vehicle purchase we have ever had. Extremely kind and patient people and we're in LOVE with our new QX, it's perfect! HIGHLY recommend anyone going to this dealership for any new or used vehicles. You wont be disappointed! Thanks Shah / Jai for taking care of my family!

Lots of good follow up and very responsive.

Nice

Shan and David the Sales reps and Nadine in finance . Took really excellent care of me. I have been is sales for 30 years and I know good sales people when I meet them. . Paul

Exceptional customer service at this location! The salesman, David, was patient, sensible, and very accommodating with my purchasing process for my new vehicle. Large selection of vehicles and the workers here are professional and hassle free! Pull up and ask for David. You won't regret it!

Customer service is awesome over at INFINITI Roseville, the staff is very courteous and professional, They make you feel like you are right at home 🏡 Thank you, Roseville, infinity.

Super helpful staff ! Great buying experience! Highly recommend.

First time user at this facility I used a coupon to get a discounted synthetic oil change. While they mentioned some items they recommended for repair. There was no pressure to have it done immediately. In fact, one item the most expensive, they said I could wait a bit before you have that repaired. I appreciate their honesty in mentioning that. I will certainly go back to them for Service.

Top class service, informative, friendly, very knowledge about car and solution, thorough, cleanliness, helpful and supportive.

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Excellent service department and service rep Dylan . And Rodney service mechanic all amazing and friendly.

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Dan always goes above and beyond the call of duty to make sure my SUV is fixed right the first time and comes back cleaner inside and out than when I brought my car in for service.

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Ray was great to work with. He was fair, reasonable, and responsive..The process moved along efficiently, and they worked with me and my needs.

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Great service and quality repairs. The service representative did a great job of keeping me informed about the status

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Understood my needs. No high pressure and got me into the vehicle I will return to this dealership without a doubt.

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The experience in buying a car does not get any better than working with a professional like Ray. Having worked for many years in management, I consider Ray an exceptional employee - he was both professional and personable. I would recommend Ray to anyone buying a car.

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Every time I'm visiting INFINITI Roseville I feel like an important person because the staff treated me very well.

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I purchased a new QX60 from INFINITI Roseville, it was quick and easy. The staff is great. Very knowledgeable about their product.

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Great service and quality repairs. The service representative did a great job of keeping me informed about the status of the repairs

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Service was done on time and easy to schedule. Pricing is a little crazy for simple services. On go when absolutely necessary.

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Very good customer service experience...they did the extra mile to get us the car we want with the extras we expected..

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Ray was a true pleasure to work with. Being a buyer coming from out of state he ensured all items were covered. We arrived and were picked up as arranged. All paperwork was ready to go so we could sign and be quickly on our way. He was an excellent communicator and keep us up to date as needed throughout the sale. When back in the market or know of someone in the market we will definitely keep him in mind.

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Steven was a top notch salesman and I was go glad I was paired with him! He was patient, kind, informative and a perfect fit to guide me on my journey to a new car. INFINITI Roseville is a great place to buy a vehicle!!!

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Esther is the absolute best. 2nd vehicle I've worked with her on in the last 5 years and I'll work with her again and again as long as she's around! We appreciate her working with us to find a vehicle and financing solution that worked to meet our needs and wants equally. Shout out to Nadine as well. Appreciate the INFINITI family and their kindness. 🙏

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Best customer service I've ever had buying a car. Ray was great ! They will have my business again in the future.

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I worked with Ray to help buy my brother a car while he was deployed overseas. Ray was great with communicating with us and very accommodating! I'm glad we had the chance to buy from him, as I haven't had the best experience with other dealers. Thank you Ray!

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I purchased a vehicle from Ray. I expressed an interest, he called me, we set up an appointment, and I left with a new SUV and a smile on my face. It had been a long time since I had bought a car, and there was lots of new technology. Ray was very patient, and explained things extremely well. I found him to be quite trustworthy, knowledgeable, thorough, and professional. He did a great job for me.

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Did not have that much communication with the dealership. My conversation with Marco was short but informative. Him and I may talk again around October 2023. My only concern was there was no price to negotiate on price. I found similar vehicles in San Jose Ca. and Chicago Ill. with about $3500 discounts on their vehicles and was told the price on your vehicle was final (???).

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Dan Chastain is outstanding. Best service person I have worked with at any dealership period!

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Most amazing service person I've worked with in 50 years of owning vehicles a super star in performance.

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I’m a 10 year customer. I’ve always been treated well and never have felt pressured to make repairs that were not really needed …unlike my San Jose INFINITI dealer.

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They are wonderful at this dealership and their service department is great at helping me. I recommend this dealership to anyone.

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Ray is responsive, professional, friendly, and knows his biz. I will send friends and family his way! Thanks Ray.

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They are very knowledgeable, honest, and punctual. If, for some unexpected reason, the work on your car is going to take longer than expected, a loaner (car) is offered.

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The people who work there are very nice and friendly they take care of your car and are very good they supply you coffee while you’re waiting a very clean place

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Ray went far and beyond to find the exact Infiiniti that my husband and I wanted. Everyone at the dealership was professional and efficient. They made the experience smooth!

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The facility was very clean and everyone there was very nice and helpful. I appreciated all the time they took to fix my issue even though it seemed to have them stumped for a while. Thank you.

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Ray is a 5 STAR! I sent in a car inquiry online at 9:42 PM yesterday. I get a text response from Ray the very next minute. I drove from SF to Roseville the next day and within 18 hours from point of contact, I decided on a car. Why? Because Ray is a rare breed of professional. He is the master of follow-up. Sadly, not a lot of him is left in the car industry. He also went above and beyond by volunteering to return my car rental (and filling it up with gas) so that I can drive my newly bought ...

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This is the second time in a year that I've come back to INFINITI of Roseville. Ray Martin & Shah are two of the BEST car people around. I semi-custom built a few cars and Ray Martin is the only professional auto specialist in Roseville who I would bring my automobiles too. I drive from out of state just to do business with INFINITI of Roseville MG

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Ray was great to work with. He made the transactions go smooth and seamless. Going back for sure to work with him when we need another car. Thank you Ray!

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Ray’s the man! My husband is NOT a people person (especially slimy sales men), but he loved Ray’s no nonsense, honest & professional approach. There’s a solid reason he’s been in this industry so long and it isn’t because of dishonesty!! The nearby dealer (of the car we purchased) couldn’t even cone close to the deal Roseville Infinity gave us. Naydine is a sweetheart as well! Hopefully our next car will be an Infinity, because we’d definitely return! The aftercare and consideration given to us was exceptional! Thank you to everyone there.

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I would highly recommend the service department at Infinity Roseville for any of your needs.

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Ray is an exceptional salesman! Very knowledgeable, funny, and nice! Made the trade-in process run smoothly. I highly recommend Ray for all your car needs at Infinity Roseville.

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I drove over an hour to go to this dealership to look at a car and it was worth the drive. Great customer support throughout the dealership, especially with Ray.

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Chris did an excellent job with my recent purchase of an INFINITI QX50. I highly recommend this dealership.

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The dealership has extremely friendly staff, the service department keeps the car clean and gets the work done on time as promised.

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Ray at INFINITI Roseville helped me navigate and understand my options in purchasing my leased QX50 from out-of-state. He was flexible with my schedule and met my expectations. If you’re looking for an Infinite go see Ray!

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